Privacy policy

Effective Date: September 15, 2026

2L2 Studio operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). 2L2 Studio is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact Details: Name, address, billing address, shipping address, phone number, and email address.
  • Financial Information: Credit card, debit card, and financial account numbers, transaction details, form of payment, and payment confirmation.
  • Account Information: Username, password, security questions, preferences, and settings.
  • Transaction Information: Items viewed, added to cart or wishlist, purchased, returned, exchanged, or canceled.
  • Communications: Details included in customer support inquiries or correspondence.
  • Device Information: Device type, browser, network connection, IP address, and unique identifiers.
  • Usage Information: Interaction timing, duration, and navigation across the Services.

2. PERSONAL INFORMATION SOURCES

We collect personal information through the following channels:

  • Directly from You: Account creation, site navigation, direct contact, or order placement.
  • Automatically: Device interactions via cookies and related tracking technologies.
  • Service Providers: External entities supporting fulfillment, payment processing, data analytics, and platform functionality.
  • Partners & Third Parties: External marketing and operational platforms.

3. HOW WE USE YOUR PERSONAL INFORMATION

  • Service Provision & Optimization: To fulfill contracts, process payments, ship orders, manage accounts, enable returns/exchanges, and personalize shopping experiences.
  • Marketing & Advertising: To send promotional updates via email, text, or post, and show targeted advertisements based on browsing activity.
  • Security & Fraud Prevention: To authenticate credentials, monitor security threats, detect unauthorized transactions, and maintain overall safety.
  • Direct Communication: To deliver customer support and maintain active client care.
  • Legal Compliance: To satisfy valid legal processes, government inquiries, or law enforcement mandates.

4. HOW WE DISCLOSE PERSONAL INFORMATION

We disclose personal information under the following operational circumstances:

  • Core Vendors: With Shopify, IT management providers, payment processors, analytics platforms, and shipping fulfillment partners.
  • Marketing Partners: Platform partners delivering tailored outreach. You may opt out of data sharing for targeted advertising here.
  • Consented Requests: When directed by you to connect external features, social logins, or delivery services.
  • Corporate & Legal Operations: During legal proceedings, business transitions, or enforcement of store terms.

5. RELATIONSHIP WITH SHOPIFY

Our store is hosted on Shopify, which processes personal data to provide and improve customer services. Submitted data is transmitted to Shopify servers across multiple global jurisdictions. To understand how Shopify processes your information, please review the Shopify Consumer Privacy Policy or manage choices via the Shopify Privacy Portal.

6. THIRD-PARTY WEBSITES

Our store may link to third-party platforms. We do not control and are not responsible for the privacy practices, accuracy, or security standards of external websites. We encourage direct review of their respective terms and policies.

7. CHILDREN'S DATA

The Services are not designed for children, and we do not knowingly collect personal data from minors under the legal age of majority. Parents or guardians may contact us directly to request erasure of inadvertently provided minor data.

8. SECURITY & RETENTION

No transmission channel or electronic storage system guarantees absolute security. Avoid sending highly sensitive details through unencrypted communications. Data retention schedules depend on legal obligations, active account management needs, and dispute resolution requirements.

9. YOUR RIGHTS AND CHOICES

Depending on your regional jurisdiction, you may hold specific rights regarding your personal information:

  • Access & Portability: Request copies of retained personal records.
  • Correction & Erasure: Request adjustments to inaccurate records or permanent data deletion.
  • Opt-Out Options: Direct us to cease data processing for targeted advertising here or via supported browser signals such as Global Privacy Control (GPC).
  • Communication Preferences: Unsubscribe from marketing emails at any time using the link in the footer of our messages.

10. INTERNATIONAL TRANSFERS

Personal data may be transferred, stored, and processed internationally. Transfers out of the European Economic Area (EEA) or United Kingdom (UK) rely on recognized safeguarding mechanisms such as Standard Contractual Clauses (SCCs).

CONTACT STUDIO CARE

For questions concerning our privacy practices, rights requests, or compliance inquiries, please contact our team directly:

Email: connect@2l2studio.com